Sarah Hawks
Name Pronunciation
sair-uh hahksPronouns
She / HerTo acknowledge that assumptions about someone’s gender identity could be incorrect, many organizations, including NC State, have begun to encourage community members to include a brief statement of their gender pronouns as they introduce themselves within a group.
University Library Specialist
Department:
User ExperiencePhone: (919) 515-2289
Email: sacraig4@ncsu.edu
My areas of expertise
Projects I've worked on
Shout-outs From My Colleagues
Shout-outs are kind words from Libraries staff to other Libraries staff for going out of their way to be extra awesome at their job.
Big Shout-Out to Sarah, Troy, Kate, Alp, Dre, and Kristen for all of the Room Reservation Product Team's improvements to the Room Reservation system. Every time I use the system -- which is not infrequent! -- I think "who made this system so much easier to use?!?" YOU DID! The system loads more quickly when you change dates and the filtering options. Your behind-the-scenes efforts are greatly appreciated! Thank you!
— Kim Duckett
Sarah's work is essential to our learning spaces and pertinent communication to our users. By supporting the space pages (including their daily hours and events widgets) and our understanding of patron needs, Sarah puts us in a great position to staff and succeed at these concierge service points and our Studios team really appreciates her collaboration!
— Colin Patrick Keenan
On a recent Friday afternoon, Sarah discovered that a bunch of study rooms at Hunt Library needed their upcoming reservations moved, due to schedule changes in the project to replace the whiteboard walls. It was a big pile of unexpected work on a Friday afternoon / evening. Sarah did all the work, citing the needs of students who count on their reservations for important purposes like job interviews. Thanks, Sarah, for your diligence and care, this time and every time.
— Josh Boyer
Simply put, Web Team solves problems, and fast. An increasing number of Libraries departments are producing different kinds of content across different platforms. Web Team has been adept at not only enabling departments to produce new kinds of content, but also helping External Relations leverage and re-use that content. The team has been incredibly responsive to (and patient with!) out-of-left-field, what-if questions by thinking through the implications of back-end changes from both a technology perspective and a consistency one. They respond quickly with solutions and implementations informed by the Libraries' overall mission, rather than playing defense against changes to the complex infrastructure that they have to maintain. Web Team is always helpful, thoughtful, reasonable, and fast.
— Chris Vitiello
Inclusive Excellence
Project SAFE Ally